View the Medway SCB Procedures
View the Medway SCB Procedures
View the Medway SCB ProceduresView the Medway SCB Procedures

Quick Guide

January 2017

This 'Quick Guide' must be read before accessing the body of the manual.


Contents

  1. Welcome and Introduction
  2. Display and Browser Options
  3. About this Manual
  4. Amendment and Updating of the Manual
  5. Terminology
  6. Keywords
  7. Compliance
  8. Register for Updates
  9. Copyright
  10. Printing and Retaining Copies


1. Welcome and Introduction

Welcome to this new edition of the Medway Children’s Services Procedures Manual. All of the changes which have been made in this edition are listed for easy reference - Amendments Made in the Current Edition.


2. Display and Browser Options

People with a visual impairment may have difficulty accessing this Manual.

To change the size of the text/layout - please use these accessibility buttons

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which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


3. About this Manual

This manual contains the policies, procedures and guidance for Medway Children's Services. In this manual, all relevant Medway Policies, Values and Principles are located in one Chapter, which users are required to familiarise themselves with before proceeding to the main body of the Manual. These Policies, Values and Principles are located in a Chapter called 'Values' - available from the left hand side of the screen.


4. Amendment and Updating of the Manual

This manual is updated on a regular basis with the next update scheduled for July 2017. To be included in the January 2017 update all required amendments and additions (properly authorised by Medway) will need to be forwarded (using the "track changes" feature of MS Word) to tri.x by early May 2017. 

Between routine updates urgent changes can be made to the manual – for example in response to the recommendations of an Independent Management Review, Serious Case Review or complaint.

Click here to view details of updates made to this manual.


5. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Home' and 'Resource' this is a generic term which means Children’s Home, Foster Home
'Child' or 'Young Person' both these terms are used to mean any child under the age of 18
'Staff' or 'Carer' means all Staff and Carers (including) whether employed or not
'Manager' means Team Manager, it also means YOT Team Manager
'Line Manager' means the first Line Manager of a team/service
'Parent' means person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.


6. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen.


7. Compliance

Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.


8. Register for Updates

If you wish to be notified by email each time this manual is updated you can register by using the button on the left hand side of the screen, from anywhere within the manual.


9. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Medway Council.


10. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure

Please note, the Manual will be updated regularly, so staff should avoid retaining printed versions - hard copies are only valid for 72 hours.

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